Privacy policy

Privacy Policy

Last updated: March 23, 2025

This Privacy Policy describes how Meow X Jewels Private Limited ("MeowX", "we", "us", or "our") collects, uses, discloses, and protects your personal information when you visit, use our website https://meowxstore.com (the "Site") or otherwise interact with our Services. By accessing or using the Services, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree with our practices, please do not use our Services.

1. Interpretation and Definitions

Interpretation

Words with their first letter capitalized have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account: A unique account created for you to access our Service.

  • Company: Refers to Meow X Jewels Private Limited, registered under CIN No: U47733UP2024PTC212473.

  • Cookies: Small files placed on your device to store details of your browsing history on our Site.

  • Country: India.

  • Device: Any internet-connected device (computer, mobile, tablet) used to access the Site.

  • Personal Data: Any information relating to an identified or identifiable individual.

  • Service: Refers to our website and the Services provided through https://meowxstore.com.

  • Service Provider: Any third-party company or individual employed by us to facilitate the Service, including IT, analytics, payment processing, and customer support.

  • Usage Data: Automatically collected data regarding how you interact with the Site, such as your IP address, browser type, and pages visited.

  • You: Any individual or entity accessing or using our Service.

2. How We Collect and Use Your Personal Information

To provide and improve our premium Services, we collect personal data from you in various ways:

A. Information You Provide Directly

  • Contact Details: Your name, address, phone number, and email address.

  • Order Information: Billing and shipping addresses, payment confirmations, and order history.

  • Account Information: Username, password, and security details for account protection.

  • Customer Support Information: Details provided when contacting us via email or other communications.

Note: Some features may require additional information; opting out may limit access to certain Services.

B. Information Collected Automatically (Usage Data)

  • Device and Browser Information: Including IP address, device type, browser type, and operating system.

  • Interaction Data: Pages visited, time and date of visits, and navigation paths.

  • Cookies and Similar Technologies: Used to remember your preferences and enhance your browsing experience.

C. Information from Third Parties

We may also obtain information from third parties such as:

  • Service Providers: (e.g., Shopify for hosting, payment processors for transaction details).

  • Marketing and Advertising Partners: To tailor and improve our Services and promotions.

3. Cookies and Tracking Technologies

Like many luxury websites, we use Cookies and similar tracking technologies to improve your experience. These technologies help us:

  • Authenticate users and prevent fraud.

  • Remember your preferences and login details.

  • Analyze user interaction to enhance our Services.

For more details on the Cookies we use, please review our Cookies Policy. Most browsers accept Cookies by default; however, you may adjust your browser settings to block them (note that this may impact your experience on the Site).

4. How We Use Your Personal Data

We use your personal information for various purposes, including:

  • Providing and Maintaining Services: Processing your orders, managing your account, arranging shipping, and handling returns/exchanges.

  • Communications: Sending updates, notifications, and customer support communications.

  • Marketing and Advertising: Delivering tailored promotions and advertising (you can opt out at any time).

  • Security and Fraud Prevention: Detecting and preventing fraudulent or unauthorized activities.

  • Service Improvement: Conducting analysis to improve our website, products, and overall user experience.

  • Business Transfers: In the event of mergers, acquisitions, or asset sales, your data may be transferred as part of the transaction.

5. Disclosure of Your Personal Information

We may share your personal data with:

  • Service Providers: For processing payments, analytics, fulfillment, and customer support.

  • Affiliates and Business Partners: To help deliver our Services and promotional communications.

  • Legal and Regulatory Authorities: When required by law or to protect our rights, property, or safety.

  • Other Third Parties: With your consent or as necessary to fulfill your requests.

Any information shared is treated in accordance with this Privacy Policy and applicable laws.

6. Data Security and Retention

While we implement industry-standard measures to protect your data, no security system is impenetrable. We cannot guarantee complete security of your personal information during transmission or storage. We retain your data only as long as necessary to fulfill the purposes outlined, comply with legal obligations, resolve disputes, or enforce our agreements.

7. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal data, including:

  • Access: Request details on the personal data we hold about you.

  • Correction: Ask us to correct any inaccurate or incomplete data.

  • Deletion: Request that we delete your personal data.

  • Data Portability: Receive a copy of your data or request its transfer to another entity.

  • Restriction of Processing: Request limitations on how your data is processed.

  • Withdrawal of Consent: Withdraw consent for future processing.

  • Opting Out: Manage your communication preferences and unsubscribe from marketing communications.

To exercise these rights, please contact us using the details below. We may require additional information to verify your identity before processing your request.

8. Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately so we can remove the information.

9. Links to Other Websites

Our Service may contain links to third-party websites. We do not control their content or privacy practices. We encourage you to review the privacy policies of any linked sites, as this Privacy Policy does not apply to them.

10. International Data Transfers

Your personal data may be processed and stored in locations outside of your jurisdiction. We take necessary steps to ensure that your data remains protected in accordance with this Privacy Policy and applicable laws, including using recognized data transfer mechanisms.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by updating the "Last updated" date and, where required, by other means such as email notifications. Please review this page periodically for any updates.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

  • Email: care@meowxstore.com

  • Registered Address:
    4/1180 C-1, I. P. S. Road,
    Aligarh (U.P) India, 202002